Q: How to change the keyboard language / input source
A: ① Input-source setup (note: always pick the country-specific variant, e.g. "French (FR)" instead of "French (123)").
DE as example:
For Windows Tablet: Settings - Time & Language - Region & Language - Under Preferred languages, add "German (Germany)" (Delete all other languages)
For iPad/Iphone: Settings - General - Keyboard - Keyboards - Add "German (Germany)" (Delete all other languages)
For Android Tablet: Settings - Language & Input - Physical Keyboard - Add "German (Germany)" or "German-QWERTZ" (Delete all other languages) - And it's best to select only "German (Germany)" for the on-screen keyboard as well.
For MAC users: Settings - Keyboard - Text input (Input method editing) - Add language (+ symbol in the lower left corner) - Add ENGLISH (UK) - Delete all other languages if convenient
② If the device supports multiple operating systems, when encountering abnormal key input, you must also verify the current system's recognition status:
● If a dedicated "Win / Mac" key exists, tap it or press Fn + that key to toggle manually.
● If it is wireless without a switch key, please note the following:
2.4 GHz receiver defaults to Windows scan-codes. Use Bluetooth instead if you need Mac layout.
Wired: unplug and re-plug; the MCU re-detects the OS on each insertion.
● If the keyboard is detected as a Mac layout in 2.4G mode, please try the force-layout hot-keys:
Fn + P = force Windows layout
Fn + Q = force Mac layout
Q: How to type the red, orange, blue, green, or white characters inside a circle?
A: ① Blue and green characters are usually secondary functions (FN); normally press FN + the corresponding key.
② Red, orange, and circled characters are macOS-only. Windows will type the white character on top of the key. If red, orange, or circled characters appear in a similar position, Windows cannot type them—only Mac users can. Likewise, Mac users cannot type the corresponding ordinary white characters.
③ Input rules: bottom-left or center character = single click; top-left = SHIFT+ (Mac & Win); right-side character = OPTION+ (Mac), [right] AltGr+ (Win).
Q: How to change or use the default function of multi-function keys?
A: ① Check the top row for an FN Lock legend. If present, press FN+FN Lock to toggle the default behavior of the function row. If no FN Lock exists, the default cannot be changed.
② Refer to the manual for multi-function key functions—they differ by OS.
③ If a function key behaves differently from the manual and there is no FN Lock, email customer support with the model and key details.
Q: My keyboard has no PrtScn key—how to achieve this with the keyboard?
A: WIN: Win+Shift+S MAC: ⇧Shift+⌘Cmd+4
Q: Why do typed characters not match the positions printed on the keys?
A: ① Ensure correct OS recognition: Bluetooth auto-detects; 2.4G defaults to Win only.
② Make sure the physical keyboard layout matches the device setting—pick the language (country) variant, e.g., French (France) instead of French (123) or French (PC).
③ After adding the correct language, switch to it while typing: CMD+Space (Mac), Win+Space (Win).
Note: If a third-party input-method app is installed, add the keyboard language inside that app and switch within it.
