Product FAQ for SEENDA MOU001

①Fully charge the mouse and ensure the mouse is turned on (you can check by pressing any button to see if the indicator light is on).

②Follow the re-pairing steps for your connection type and try a different connection channel to see if it helps.

● 2.4 GHz Re-pairing

Unplug the USB receiver;turn the mouse ON.

Press the channel selector button on the bottom to choose the 2.4 GHz channel.

Press and hold Left-Click + Scroll-Wheel + Right-Click for 3-5s until the bottom laser light flashes rapidly (pairing mode).

Quickly plug the USB receiver back in and keep the mouse close to the receiver. When the flashing stops, pairing is complete.

● Bluetooth Re-pairing

On your computer, delete the Bluetooth connection record.

Turn the mouse ON and OFF.

Press the channel switch button to choose any Bluetooth channel.

Long-press the channel switch button for about 3 s until the corresponding channel indicator light flashes rapidly (pairing mode).

Go to your computer’s Bluetooth list, find the mouse, and connect. When the flashing stops, the connection is successful.

Try using a different charging cable and observe if the charging indicator light stays on when plugged in.

Note: The charging indicator light is located in the bottom of the mouse. When the battery is low, the mouse may experience delay and lag during use. The indicator light will stay red during charging and will turn off when fully charged(1-2 hours for charging).