Product FAQ for SEENDA KOE200 (CK261)

About Keys

Some Keys Not Working/Key Input Delay/Keys Typing Automatically

If the issue is with a single or a few specific keys, press and hold the non-working key for 5-7 seconds to see if it starts working normally. Additionally, try connecting the keyboard to another device to check if it works properly there.

Loud Key Clicks/Noise/Keys Stuck

If the issue is with a single or a few specific keys, press and hold the non-working key for 5-7 seconds to see if it starts working normally. Additionally, try connecting the keyboard to another device to check if it works properly there.

About USB

USB Not Recognized/Loose Connection

Try inserting the USB into a different port to ensure it is fully inserted.

Unable to Switch to MAC Mode

Sometimes, the Type-C port may not be recognized, which can prevent switching channels. Ensure the Type-C receiver is fully inserted, and try using a different USB port.