12-Month Worry-Free Guarantee
All products from our official site are covered by a warranty.
30 Days Money-Back
You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs. If the the reason for return is quality-related, we will be responsible for the return shipping costs.
Note: Seenda products from other retailer, Please refer to the warranty of the retailer.
Q1: How does customer claim the warranty?
Submit a Warranty Claim and Filling Out the Form Below.
Step1: Please offer your order number from Seenda Official website you bought the products.
Step2: Describe the problems, or upload some photos about the problem.
Step3: Our support team will reply the issue, offer a solution within 48 hours.
Q2: What isn’t covered by the warranty?
A1: The product is over 12 months and it is damaged by the customers themselves.
A2: You're not the the original purchaser.
Q3: When does the warranty begin to take effect?
A: It begins the day you place your order.
Q4: What is a valid proof of purchase?
A: You can tell us the order number or send us the screenshot of the order.