Product FAQ for SEENDA MOU-301(M806TU)

About Connection

What to Do If the Channel Can't Connect/Connection Is Intermittent

First, fully charge the mouse. Then, turn it on and off. Follow the re-pairing steps for the different connection methods. Also, try another connection channel to see if it works.

Re-pairing Methods :

  • 4G Re-pairing:

Remove the USB receiver. Turn on the mouse and briefly press the channel selection button on the bottom of the mouse to choose the 2.4G channel (indicated by a red light). Then, hold down the left button, scroll wheel, and right button simultaneously for 5-8 seconds. Release them when you see the bottom laser light flashing quickly, which means the mouse is in pairing mode. Quickly insert the USB receiver and bring the mouse close to the USB port. The flashing will stop when the pairing is successful.

  • BT Re-pairing:

Delete the Bluetooth connection record on your computer. Turn the mouse on and off. Briefly press the channel selection button to choose any Bluetooth channel (blue light). Then, hold down the channel selection button for about 3 seconds. When the corresponding channel indicator light starts flashing quickly, it means the mouse is in pairing mode. Go to your computer's Bluetooth list and find the mouse to connect it. The channel indicator light will stop flashing when the connection is successful.

About Buttons

What to Do If the Mouse Buttons Don't Work

Fully charge the mouse first. Press the non-working button firmly for 5-7 seconds. Or, connect it to another device to see if it works.

Are the Buttons Programmable

The buttons are not programmable.

FORWARD/BACKWARD Buttons

  • Functions:

Navigate forward and backward in web pages. Clicking the forward and backward buttons allows you to move forward and backward in web pages.

Perform forward and backward operations when opening file paths.

  • Compatibility:

Due to restrictions of the MAC system, these two buttons are currently not compatible with the MAC system. They only work normally in the WIN system.

About Charging

What to Do If the Mouse Can't Be Charged/Power Indicator Light Keeps Flashing

  1. First, confirm if the light behind the DPI is the power indicator light and whether it stays on when fully charged.
  2. It's recommended to try using another A-C charging cable and plug it into the computer's USB port to charge. Check if it can be fully charged in 1-3.5 hours.

Note (Light Indications) :

When charging, the power indicator light stays on. When the battery is low, both the power indicator light and the bottom channel light will keep flashing until the mouse is completely out of power. After it's fully charged, the power indicator light stops flashing and turns off.

About DPI

DPI Indicator Light and How to Adjust DPI Levels

  • How to Adjust DPI Levels: Briefly press the DPI button located behind the scroll wheel to adjust the DPI levels. There are 5 levels in total.
  • DPI Indicator Light: It's located behind the DPI button and is the same as the power indicator light. The number of times the white light flashes indicates which level it's adjusted to.

Note: Currently, only the pink version has the DPI indicator light as the same as the power indicator light. For other colors, you need to observe the channel indicator light. The number of flashes indicates which level it's on. In the future, all colors will be unified to use the power indicator light for DPI indication.

About Trackball

Trackball Specifications

Material : UPR

Size : 34mm

How to Clean the Trackball/What to Do If the Trackball Is Not Smooth

Use a damp cloth to clean the trackball, the inner shell surface of the trackball, and the sensor. Then, use a cotton swab to clean the dust on the three white rollers.

What to Do If the Trackball Doesn't Work

First, try cleaning the trackball. Fully charge the mouse. Reconnect it according to the re-pairing methods for different connections. Also, try another channel to see if it works.