Note: Make sure you select the corresponding connection channel for the receiver.
Try using a different charging cable and observe if the charging indicator light stays on when plugged in.
Note: The charging indicator light is located in front of the scroll wheel. When the battery is low, the mouse may experience delay and lag during use. The indicator light will stay red during charging and will turn off when fully charged.
Fully charge the mouse, then press and hold the non-working button for 5-7 seconds and release to see if it works. You can also try connecting the mouse to another computer for testing.
Currently, there is no separate USB receiver available for purchase.
Fully charge the mouse, then turn it off and on, and try connecting it to another device.
Note: Press and hold the scroll wheel button for 3-5 seconds to turn the Jiggler function on or off. A green light on the scroll wheel indicates that Jiggler is enabled, while no light indicates it is disabled.
