Product FAQ for SEENDA WGSB-201(MS18)/MS201

Mouse Issues

Mouse Not Working

Try using a different USB port or connecting the mouse to another computer to see if it works properly.

Stuck Wheel/Buttons

Try wiping the surrounding area with alcohol, then use a hairdryer to blow out any debris from the gaps. Press the stuck part firmly for 5 seconds to see if it resolves the issue.

Cursor Not Moving/Moving on Its Own/Delay/Stuttering/Sometimes Not Displayed

It is recommended to connect the mouse to another device to check if it works properly.